FREQUENTLY ASKED QUESTIONS
How long does it take from the time I place as order until it is shipped?
All of our insect displays that are offered for sale are in stock, built and ready to ship. Orders are usually shipped on or before the next business day for free.
How much does shipping cost?
Buy as many items as you want and they all ship for one low flat rate of $9.00
Read more about shipping
Are your insect displays guaranteed to arrive undamaged?
YES! We offer a 100% product guarantee, if any insect arrives damaged we will replace it. We must be notified within 3 days of delivery of any damage.
If there are any problems with your new purchase we will fix it or give you a full refund.
Click here to read more about what makes our insect displays the best you can get…
Do all of the butterflies and insects come with frames?
Yes all insects are mounted in shadow box displays at no additional charge.
If I don’t want to pay online what can I do?
We accept credit cards by phone at 888-732-4945 or you can mail a payment, please e-mail us for payment instructions.
Are all of the butterflies and insects real?
Yes all of the insects are real and are in their natural state.
Why are some butterflies and moths mounted verso or face down?
Most butterflies have completely different colors and markings on the inside and outside of their wings. When you look at a butterfly or moth what you see on one side may be completely different on the other side. About 3/4 of all butterflies and moths that we sell are available either face up or verso and some butterflies and moths only have interesting markings or colors on the outside (verso) so we only offer them that way.
Where are your displays made?
All of our items are hand-made by us in the U.S.A.
Are any of your insects endangered or protected?
Do you sell to any countries outside of the US?
Yes. Foreign buyers, if you have a U.S. shipping address that we can ship your order to you are welcome to place an order. However, we do not ship any insect displays outside of the U.S. or its territories. Please do not order any items if you do not have a U.S. shipping address….
Who are you?
We are a family owned and operated company and we have over 35 years experience in the insect field. We have a long-standing reputation for delivering only the highest quality butterfly and insect displays.
Do you sell wholesale?
Yes you can find our wholesale website here www.wholesaleinsects.com